What is a change management survey?

A change management survey is a questionnaire used by organizations to gather feedback from employees or stakeholders about their experiences, concerns, and readiness during periods of organizational change. It helps identify potential issues, measure adoption, and guide successful change initiatives.

Why are change management surveys important?

Change management surveys are important because they help organizations understand how employees feel about changes, spot resistance or confusion early, and provide data to improve communication, training, and support. This increases the chances of a smooth and successful transition.

What questions should be included in a change management survey?

Common questions include: Do you understand why the change is happening? Are you confident in your ability to adapt to the change? Is management communicating clearly about the change? What additional support would help you during this transition?

How do you create an effective change management survey?

To create an effective survey: Keep questions clear and concise. Cover all phases: readiness, adoption, and feedback. Use a mix of multiple-choice and open-ended questions. Ensure anonymity to encourage honest responses. Act on the feedback received to show employees their input matters.

Employee Experience

100+ Change Management Survey Questions (Free Template)