When should I send onboarding surveys?

You should use a phased approach by deploying surveys at key milestones such as: End of Day 1, After 1 week, Around 30 days (end of Month 1), and At 90 days (end of Month 3). This ensures you capture fresh first impressions early on and deeper insights over time.

Should onboarding surveys be anonymous?

Yes, anonymous surveys generally yield more honest feedback, especially about sensitive topics like workplace culture or manager support. However, you can offer optional, identifiable survey options to enable follow‑up with individuals if needed.

How many questions should the survey include?

Keep the survey short and focused—ideally 10–15 questions max—to avoid fatigue and maintain a high completion rate. Mix question types (rating scales, multiple‑choice, open-ended) for both quantitative and qualitative insights.

How can I improve low response rates?

To boost participation: shorten the survey, ensure mobile-friendliness, send personalized invitations from managers, tie survey completion to onboarding checklists, and offer small incentives or reminders.

Employee Experience

70+ Best Employee Onboarding Survey Questions for New Hires