What is a mobile app survey?

A mobile app survey is a set of questionnaires delivered through a mobile app to gather feedback from users about their experience, preferences, and satisfaction with the app, product, or service.

Why should I use mobile app surveys?

Mobile app surveys help you collect real-time feedback, identify strengths and weaknesses, improve user experience, personalize features, and turn customers into advocates for your brand.

What are some effective questions to ask in a mobile app survey?

Effective questions include: 'Do you like the new design of our app?', 'How does the app run after the update?', 'How can we improve the app?', 'Do you like our app?', 'What goals are we helping you accomplish?', 'Which features in the app do you use the most?', and 'How satisfied are you with the purchasing experience?'

What are best practices for creating mobile app surveys?

Best practices include finding the right time to send surveys, keeping surveys short (3-5 questions), mixing question types (ratings, yes/no, open-ended), and taking action on the feedback you receive.

How can I increase response rates for my mobile app surveys?

To increase response rates, send surveys at relevant moments (like after a feature is used), avoid overwhelming users with too many questions, personalize the survey experience, and ensure the survey is easy to complete within the app.

Survey & Feedback

Mobile App Surveys: Questions To Ask And Best Practices To Follow