What is a kiosk survey?

A kiosk survey is a touchscreen-based feedback form—usually on a tablet or device locked into a single app—that captures customer or employee insights on the spot in high-traffic areas.

Why should businesses use kiosk surveys?

They deliver real-time, high-quality data, boost participation with user-friendly experiences, and eliminate distractions—ensuring accurate feedback right where it matters.

Where should you place a survey kiosk?

Position them in visible, high-footfall areas—like exits, checkouts, restrooms, or waiting spaces—ensuring easy access without causing disruption.

How does kiosk mode ensure focused responses?

Kiosk mode locks the device into the survey app. When a response is submitted—or after inactivity—it resets to the welcome screen automatically, preventing misuse or accidental navigation.

Can kiosk surveys work offline?

Yes. Many kiosk survey platforms store responses locally when offline and automatically sync them to the main system once reconnected—ideal for remote or spotty-network environments.

Survey & Feedback

Kiosk Survey: Meaning, Importance and Examples